Shipping & Return Policy
You have 7 days from the date of delivery to return your item. Returns are processed within 5-7 business days after your item(s) are delivered to us.
IF YOUR RETURN HAS NOT BEEN APPROVED AND/OR THE ITEM(S) DO NOT MATCH THE INVOICE NUMBER, YOUR RETURN WILL AUTOMATICALLY BE RETURNED TO SENDER AT YOUR OWN COST.
ON APPROVED ITEMS.
-Must have tags
-No animal/pet hair or any stains
-Within 7 days of delivery
- All sale items are FINAL sale!
- If you wish to return, we are not responsible for shipping charges for sending the item back.
- If item(s) are damaged upon arrival, please email us and we can work together to resolve the issue.
Please mail returns to:
43980 Mahlon Vail Road #2206
Temecula CA 92592
Orders placed on Friday will NOT be processed until Monday, as our warehouse is closed on Saturday and Sunday.
All online orders will be shipped within 2 to 5 business days from date of purchase, unless otherwise notified for unforeseen circumstances.
Orders all made in the United States.
To ensure that your package is properly delivered and that you receive your package within the shipping time frame, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier.
After your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays.
Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
When your order has been shipped, you will receive an email with tracking information.
For U.S. Domestic orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.
Your final shipping cost is displayed at the point of checkout.
Shipping fees are non-refundable. If you refuse any shipments, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.
Out of Stock Items:
If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.